Protecting the belongings inside your storage unit is an important part of renting self storage. Laing Self Storage requires tenants to maintain protection or insurance for the personal property stored inside their unit. For convenience, eligible tenants can enroll in the SafeLease Tenant Protection Plan.
The program provides protection against certain types of loss or damage while your belongings are stored at Laing Self Storage. Protection is subject to the terms, limits, conditions, and exclusions of the plan.
What Does Tenant Protection Cover?
The SafeLease Tenant Protection Plan may provide protection for stored belongings when damage or loss results from certain covered events.
Protected Events
- Fire or lightning
- Burglary involving forced entry
- Explosion or sonic boom
- Windstorm or hail
- Aircraft or vehicles
- Riot or civil commotion
- Vandalism
- Sinkhole collapse
- Falling objects
- Weight of snow, ice, or sleet
- Limited water damage
- Earthquake
- Certain damage to a stored vehicle, boat, or trailer
- Rodent and vermin damage
Not Protected
- Flood or surface water
- Mysterious disappearance
- Money, currency, securities, or stamps
- Valuable papers, records, or electronic data
- Jewelry, watches, and precious metals
- Photographic equipment
- Furs or fur garments
- Firearms
- Animals, birds, or fish
- Aircraft
- Contraband or illegally stored property
Important: This is a general summary of tenant protection and is not a complete
description of coverage. Protection is subject to the actual terms, limits, exclusions, and
conditions of the SafeLease Tenant Protection Plan.
Available Tenant Protection Levels
Choose a protection level based on the approximate value of the belongings you plan to store. Available protection levels may vary by location.
$2,000
Protection Level
$3,000
Protection Level
$5,000
Protection Level
A $100 per-claim deductible applies to all protection levels. The deductible may be waived for qualifying burglary claims when a cylinder or disc padlock is used.
How to File a Tenant Protection Claim
If your stored property is damaged and you believe the loss may be protected, document the incident and begin the claim process as soon as possible.
- Gather your storage facility address and storage unit number.
- Have the address and email associated with your storage account available.
- Record the date and approximate time of the incident.
- Write down what happened and what property was damaged.
- Take clear photographs of the damaged property and storage unit.
- Report a break-in or burglary to local police.
- Do not discard damaged property before your claim has been reviewed.
- Take reasonable steps to prevent additional damage.
- Keep your damaged lock if the incident involved forced entry.
- Submit your claim directly to SafeLease.
SafeLease Claims: 855-657-2338
Email: claims@safelease.co
Help Protect Your Belongings While in Storage
Tenant protection is only one part of storing responsibly. Proper packing, organization, and storage practices can help reduce the chance of damage to your belongings.
- Keep an inventory of the belongings placed in your unit.
- Take photographs of valuable stored items.
- Make sure belongings are completely dry before placing them into storage.
- Keep boxes and belongings off concrete floors by using pallets, skids, or shelving when appropriate.
- Cover furniture and other exposed belongings with appropriate protective covers.
- Use a quality cylinder or disc padlock when compatible with your storage unit.
- Never store prohibited items or property specifically excluded by your rental agreement.
For more information about properly packing and storing your belongings, visit our Storage Tips.
Tenant Protection FAQs
Is tenant protection required for my storage unit?
Laing Self Storage requires tenants to maintain protection or insurance for property stored inside their storage unit. Tenants may use qualifying outside insurance or enroll in the available SafeLease program.
What tenant protection levels are available?
Protection levels of $2,000, $3,000, and $5,000 are currently listed as available. Available options may vary by storage location.
Does tenant protection cover flooding?
No. Flood and surface water are listed as exclusions under the SafeLease Tenant Protection Plan.
Does tenant protection cover burglary?
Burglary involving forced entry is listed as a protected event. The $100 deductible may be waived for qualifying burglary claims when a cylinder or disc padlock is used.
How do I file a SafeLease claim?
Document the incident, take photographs, keep damaged property and locks, report burglaries to local police, and submit your claim directly through SafeLease. You can also contact SafeLease Claims at 855-657-2338.
Can I use my homeowners or renters insurance?
Some homeowners and renters insurance policies may provide coverage for belongings stored away from your residence. Contact your insurance provider to confirm whether your policy covers property stored in a self storage facility and whether it satisfies your rental requirements.
Tenant Protection at Laing Self Storage
Tenant protection is available to help customers store with greater confidence at Laing Self Storage locations throughout Broome County and Chenango County, New York. Whether you are storing household belongings, furniture, business inventory, seasonal items, or other personal property, understanding your protection options before moving in can help you make an informed decision.
Have additional questions? Visit our Contact Us page or review our Tenant Protection Questions for additional information.
Please Note: Information on this page is provided for general guidance and does
not replace the terms, conditions, limitations, or exclusions of the SafeLease Tenant Protection
Plan or your rental agreement. Coverage and protection levels may vary by location. Refer to your
plan documents for complete details.